Reviews

10/10

It was difficult trying to find a company that would do this work, as the building is located on a busy commercial street. Ron Turnbull went out to the site and sent me a quote the next day. He planned to do the job over the weekend as he would need to use a scaffold. They did an excellent job grinding out any stress cracks on the building and re-pointed the areas with mortar. They re-pointed any holes and ground out any bad joints as well as poorly matching pointing joints on the front of the building. They cut out any badly spalling brick and replaced with closely matching brick. I can't even tell where they were replaced. They cleaned up the site well enough, but had no issues coming back a second time to clean up some dust that had been left behind. Ron was courteous and a pleasure to work with. Highly recommend Turnbull Masonry.

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Company Response

Thanks a lot Elisa. Pleasure

10/10

Doing this review after 8 months; I had a new commercial tenant moving in and wanted to have additional soundproofing between his business and the residential spaces above. Brendan came out to give me an estimate and Garrett came out the following week to do the install. I found Brendan to be very personable and professional and he offered great advice and tips. Garrett was wonderful and set to work to soundproof the exposed ductwork and vents. He called to let me know when he had completed everything and have had no issues or complaints from either businesses or tenants, so quite happy with this company.

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Company Response

Hi Elisa,

Thanks for your wonderful review. We're happy and proud to hear that the issue was resolved and that you are happy with the results of the work!

10/10

Jordan came out for an initial visit to show me samples and advised me what would work best in my condo. Their quote was about half of what I was quoted by two other companies. Blackout blinds in the bedrooms and sunshades in the living room, dining and kitchen space. He recommended the fascia covers as it would give a neat and clean appearance. Someone else came out to measure about two days later and the blinds were ready to install about a week later. Jordan kept me posted every step of the way via email. The installer was fast and efficient and cleaned up afterwards. The blinds look amazing and compliment each room. They are high quality and look clean and streamlined. No issues at all after one year. I would definitely use Condo Blinds again. Great experience.

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10/10

I called Igal to arrange a time to hang an oversized mirror in one of the hallways of my home. He was very accommodating and showed up on time. He was quiet, but very polite and professional and knew exactly what tools he needed to mount the large mirror. He took great care to make sure it was level and was a pleasure to have around. Very pleased with his work and would absolutely call him again for future work.

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Company Response

Thank you very much for your review.
igal

10/10

I have used Waterworks several times now and am completely satisfied with them. Especially, with their ability to accurately assess the cause of any issue that may arise. Recently, one of my tenants complained of low water pressure in the shower. Michael tried the least expensive approach first and figured it was the single control faucet valve. The part was a special order so he had to come back. The part took a couple of weeks to come in, but Natasha made sure to call and keep me updated as to what was going on.( so I could keep my tenants updated as well) He replaced the part quickly and even fixed a towel bar in the bathroom that had come loose, with ease. Natasha, as always, followed up to make sure everything went well. Michael is a master plumber and I trust him completely. I know that I can count on him to give me an honest and reasonable price, every, time. I highly recommend Waterworks for any plumbing issues. They're the best!

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Company Response

Hi Elisa, thank you for the wonderful review and your continued loyalty. It's always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael, Natasha and The Waterworks Team.

10/10

First off, I have been very fortunate in finding excellent trades on HomeStars, and finding Waterworks was another great experience. Right from the start, I knew this company was organized and professional, so much so, that I've used them a couple of times already. Natasha set up the appointments. Michael showed up on time, and on the first call was set to check every water source in our rentals to determine the cause of a leak, after receiving an enormous water bill. He suggested different methods, but I decided on installing a pressure assist toilet. More expense, but in the long run, I won't have to worry about any issues with running water in the toilet. My second call to Waterworks went just as smoothly. We had a leak in one of our commercial space toilets and Michael discovered that the previous contractor had the water lines reversed, so hot water was running into the toilet. He repaired the water line in under an hour and fixed the toilet fill control valve that was damaged due to the hot water. Michael is honest, knowledgeable, and provided excellent service at a reasonable price. Natasha even called afterwards to make sure all went well. Thanks to Homestars, I have my go-to plumber now too!

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Company Response

Hi Elisa, thank you for the awesome review.Glad to here we are your go-to plumber. It was a pleasure working with you and we do look forward to working with you in the future should you need us. Thank you from Michael, Natasha and The Waterworks Team.

10/10

Anthony is a true professional. He was able to accommodate my last minute request, showed up on time, and set to work with Dee unpacking, and installing six new light fixtures into our new space. He was also careful to put together my small mini chandelier fixtures and was a pleasure to have around. Anthony will be my go-to electrician, as I was quite impressed with his expertise and knowledge. Without hesitation, I recommend Anthony for all electrical work.

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Company Response

THANK YOU

10/10

This is our third time using Accurate Movers. Kevin and TJ did an excellent job moving our items to our new space. They were professional, courteous and made our move stress free. Kevin really went the extra mile and even stayed to help us assemble our very complicated bed frame. They carefully covered all our furniture with blankets, shrink-wrapped some furniture, and provided a brand new mattress bag for our bed. They also provided wardrobe boxes which helped tremendously and made things just that much easier. We are so happy with this company and will continue to use them in the future.

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Company Response

Hi Elisa, Thanks for the support and your continued business with us. We certainly appreciate it and your kind words are the reason why we go the extra mile. We look forward to working with you again in the future.

10/10

We are so pleased we used Alo Upholstery & Interiors to reupholster several vintage pieces that we could simple not part with. Terri was great at helping me choose neutral fabrics and kept me up-to-date on how everything was going. They all needed quite a bit of work done on them; new seat foam, spring repair, but pricing was competitive and Darren's work was exceptional. Please see before/after photos as words cannot describe the quality, expertise and fine attention to detail. They are unrecognizable--they even made some custom cushions to go with a pair of chairs at no extra charge. Thank you!

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Company Response

Hi Elisa

Thank you so much for the amazing review! It definitely means a lot to all of us at ALO Upholstery!! You were a pleasure to work with as well. :)

Terri

10/10

Art Metal did a fantastic job repairing the front door gates in front of our home. They were damaged from a snow plow backing into them and could not be closed and one of the hinges had broke apart due to the shifted weight. They replaced all four hinges, re-positioned the post and adjusted the gate levels, and painted the gates afterwards. Genius solution!! I highly recommend their work. Please see before and after photos. Thank you Mariya and crew for accommodating us last minute so we could go on vacation and not worry about the gate falling.

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Company Response

Thank you very much for your kind words.

10/10

Enbridge had discovered a minor gas leak in one of our rental units. I called Keith and he was able to fit me in the same day, as my tenant was without heat/hot water. Keith inspected all pipes and found another leak that Enbridge had completely missed. Keith was professional, punctual and extremely knowledgeable and helpful. He worked quickly and explained everything that he was going to do, with a smile. I would definitely use his services again, and highly recommend him. Thanks Keith, you're a lifesaver!

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Company Response

Thank you Elisa for your wonderful review. I truly appreciate your business.

10/10

I decided to use Safetech again for another one of our rental spaces since I was so happy with the service that they have been providing. Sam helped me again and was a pleasure to deal with. He was professional and very thorough in explaining which system would work best in the space. The installer, was on time and was also pleasant. Very happy with this company and feel I made the right choice using them again. Customer service is excellent and personalized.

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Company Response

We pride ourselves on providing good customer service. Thanks. Sam


First Review

10/10

Allam was great from start to finish. He thoroughly explained what my options were for a commercial storefront and gave excellent advice on what would look and work better. He ordered the storefront windows and doors the next day and they arrived within about two weeks. They did the installation in about a day and did an excellent job. The store was leased after just one day and everyone raves how beautiful it looks. Very pleased with the quality and customer service was excellent. I would use his company again and definitely recommend him.

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10/10

We were in the process of renovating one of our retail units when we discovered a pipe that was covered in asbestos. David came out the next day to have a look and realized the pipe went into the basement as well. He gave some great insight and was so knowledgeable. He thoroughly explained the process to me and his team arrived a few days later to do the removal. I found them to be punctual, professional, polite and thorough. I would highly recommend David and his team.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review. We truly do appreciate your consideration for future recommendations.

Bml
10/10

We used BML a couple of years ago and were so happy with their excellent work ethic and professionalism we decided to use them again to design and install an Ikea kitchen in another one of our rental units. Bohdan and his son Leo were there for two days and were pleasant and efficient. They were very reasonably priced, on time and finished when they said they would. Bohdan and his son Leo were as I met them two years ago, genuine, professional and best of all, conscientious. They take pride in their work and really thought everything out before the install. Highly recommend this team! Thank you again Bohdan and Leo!

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Company Response

Thank you for your good words and for remembering our work.

10/10

I decided to have a wireless system put in the apartment which was a little more costly, but in my opinion worth it. Sam who first contacted me was professional and very thorough in explaining products and costs. The installer Peter, was on time and finished in about two hours. Happy with this company and feel I made the right choice.

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Company Response

Elisa, Sam is thrilled with your comment, thank you for your time.

10/10

Installed an Ikea kitchen in one of our rental units, but they didn't have the matching countertop for the island. Looked everywhere, but didn't want to settle with something I didn't want, searched online and found Abacus. Charlie was great and even did the countertop thicker to match the Ikea ones. He did a fantastic job, had it ready than he had originally said and the price was much less than the big box stores.

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8/10

They came recommended by the contractor doing the renovation at our rental unit. Great prices and flooring, BUT delivery charges were excessive!! $225.00 to deliver, because they had to walk up a flight of stairs (15 steps folks) Would I go there again to purchase? Definitely, cannot beat $3.88 a sq. ft. for hardwood flooring.

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9/10

Tony returned my call the next day and was able to come out the following day to measure. I called a few other carpet installers who were a little less in price, but went with Tony, as he seemed knowledgeable and professional and wanted to use the business in the local area. Tony was able to have an installer come out within a matter of days to install carpet in one of our rentals. The installer was late, but he made an excellent effort to make up for lost time. He was efficient and fast and the carpet looks great.

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Bml
10/10

Bohdan and Leo did an excellent job installing an Ikea kitchen in one of our rental units. I had called another Ikea kitchen installer, but wanted to get a second opinion, and glad I did. Bohdan returned returned my call the next day and fit me in his schedule in less than a week. Bohdan and his son Leo were there for two days and they really are "all about kitchens." They were very reasonably priced, on time and finished when they said they would. Bohdan and his son Leo are genuine, professional and best of all, conscientious. They take pride in their work and really thought everything out before the install. My only regret is not having my plan done by them! They gave me some great advice and I look very much forward to using them again. I just want to thank you again. You and Leo were professional, personable, efficient and very helpful. I wish I had planned everything from the beginning with you, but better late then never.

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Company Response

Hi Elisa ! Thanks for writing a review. Much appreciated! It is always a pleasure to work with you and we look forward to our next project. See you soon, Bohdan & Leo

10/10

Found Creekside Tile online by chance as I was searching for a specific tile for one of my rentals. Creekside has tiles that you will not find anywhere else. I went to all the large companies and none of them had what I was looking for. Enrique was professional, personable and gave great advice. Enrique also gave me a great price on the tiles without me even asking. The backsplash in the kitchen looks great as does the flooring in the bathroom.

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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The Direct Energy representative I spoke to was professional, personable and efficient. The technician that came to replace the motor in my Air Conditioning Unit was fast and courteous. Great Service all the way!

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10/10

I was kindly referred to AC Electric by another company that I found on HomeStars and I greatly appreciate the referral. Nick from AC Electric had one of his electricians come out in less than an hour. Michael showed up on time and was professional, courteous and efficient. He quickly realized that the problem was not in the rental unit, but in the basement of the building. He changed the fuse and gave me advice on what needed to be done for this not to happen again. I will definitely be contacting AC Electric to do the work required in the future. Truly great service, thank you Michael and Nick.

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10/10

Extremely satisfied with the tree removal service from this company. I needed three dead birch trees removed from front of house and one dead poplar tree in our backyard last October 2013. Robert came by to give me an estimate within a day or so. The price was very reasonable and they were even able to come the following week and complete the work. It was raining heavily the Saturday they were due to arrive and wasn't sure they would be able to work, but they showed up on time and were focused and polite, despite having to work in such conditions. They removed and disposed of all wood and branches and even took some shrubs that we had cut the week before. I'm very pleased with this company and highly recommend them. You will not be disappointed! Thanks Al, Robert and entire crew!

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10/10

20/10! Initially I wanted to get a few quotes before proceeding with replacing a 50+ year old upper deck for a rental unit, but met with Julian, the designer of Royal Decks and was so impressed by his knowledge, honesty and professionalism that I felt this was the right company to do the job. The team were polite and considerate, and Julian always kept me updated on the progress of the deck, which I appreciated greatly. The new upper deck with pergola that they constructed is beautiful. The team were so efficient and cleaned up the site and left it very neat and tidy for my tenant. Overall, Royal Decks surpassed my expectations in every way and I will definitely use them again for future projects. Excellent job!

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10/10

Glen installed a new toilet and faucet. Installed two interior lights and an exterior light by the garage and did some re-caulking in the kitchen. I found Glen's work to be very neat and tidy. He was honest, knowledgeable and personable. I trust Glen and will definitely hire him again. He does excellent work and takes pride in what he does.

2 of 2 people found this review helpful.
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