I had high expectations when I called Dmitry based on his strong HomeStars reviews, all of which he greatly surpassed! I'm very happy I called AtoZ and you will be too.
Dmitiry and his crew excavated and repalced the old cast iron stack that was buried deep in a tight corner of the crawl space. They replaced the clay drain pipes and roughed in a basement bathroom, kitchen, laundry tub, and 2 floor drains. Installing a backwater valve inside would have interfered with a planned bathtub, so they installed it outside with access ports. He also replaced our half of the lead water service pipes and moved my water meter to a more convenient location.
The experience was great from the first phone call. Dmitry sets up a time to come survey the situation. He arrives exactly when he says he will, if not a bit earlier, and quickly understands what has to be done. That's followed by a very detailed, itemized written quote soon after with a very fair price that didn't change after the work was done - zero surprises. Dmitry and team handled all the paper work for city subsidies, permits, and inspections, and was always very patient explaining the work they were doing and answering any questions. The whole team is always on time or early, lays down mats and tarps to protect your floors and walkways, boards to protect your plants and bushes, and cleans up thoroughly. Except for the new drains and access ports sticking out of the ground, you wouldn't even know they were here when the job was complete.
Dmitry will be they only plumber I call going foward.