Reviews

9/10

I was very pleased with the service and final product provided by North Shore Eavestoughing. Laura in the office was efficient and although they were quite busy (I called after the big May rain), she was able to schedule an estimator within a week. Nick was honest and only suggested changes that were necessary (redirecting a downspout, disconnecting a downspout, aluminum capping under a bay window). It took another 5 weeks before the work was completed (would have given 5 stars for a bit more notice - they called the morning of the work). Nick was very knowledgeable and fast. He remembered all the work we requested and completed it fast and 100% to our satisfaction.

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Company Response

Thanks Marcy for the nice review! Glad you are 100% satisfied with our work. In construction and working outdoors there can somtimes be delays when 100 year storms come through the city. We appreciate your patience. We do always give our customers a choice in when we come to do the work and sorry that you felt that we had to come that day. We could have postponed to another day as we want your experience to be as great as possible. Thanks Darren

10/10

From the first contact with Natasha to Michael's visit, my experience with WaterWorks was very pleasant. I was pleased that they could accommodate my schedule (not available for the full 4 hour window). And Michael fixed both leaky outdoor taps quickly (didn't charge me for the second one) and with quality fixtures that would last a lifetime. While he won't need to come again for that tap, if I ever need a plumber again, I'll definitely use WaterWorks.

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Company Response

Hi Marcy, thanks for the wonderful review, you were really nice to work with and we really appreciate the opportunity to help you with your plumbing needs. We look forward to being there for you should you need us. Thank you from the team at Waterworks.