Reviews

10/10

The technician Cory came to do the annual furnace checkup today and did the usual super job. He was on time (within the window), did a complete checkup, explained everything to me and answered all my questions. He also set the humidifier up for the winter. I have been a customer of Mersey for over 20 years and it is the quality of the service and the expertise and friendliness of the technicians that keep me a customer. I've never had any reason to go anywhere else!

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Company Response

Wow! What an amazing review for Mersey Heating and our technician Cory. Thank you for putting your trust in Mersey for over 20 years.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Overall satisfaction with Mersey Service Experts? 90% What are your reasons for giving Mersey Service Experts the rating that you did? I had to get a new furnace in January. Mersey did this in a day, work was done quickly, everything was explained, they gave me options, and listened to my concerns. Great job! Heat Likelihood of doing business again with Mersey Service Experts? 100% Likelihood of recommending Mersey Service Experts to friends and family? 100% Performance Ratings How would you rate Mersey Service Experts on the following attributes? Customer Service Representative satisfied all needs when scheduling service 100% Technician or Residential Sales Consultant arrived within promised timeframe 80% Technician or Residential Sales Consultant offered quality, dependable work on first visit 90% Technician or Residential Sales Consultant showed respect to me and my home 100% Mersey Service Experts is easy to do business with 100% Mersey Service Experts is a good value with competitive pricing 90%

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Company Response

Katrina, thank you for taking the time to write this review. We are happy to hear of your satisfaction with Mersey Service Experts and appreciate your business!