I am forever indebted to Malik at New Canadian Plumbing (truly). I have been agonized for the past four months with a sewer fly problem. I had just finished totally gutting and renovating a basement apartment into a luxury unit. As soon as the tenants moved in, they were infested with sewer flies. Four different plumbers came to assess the problem, three came back twice. Two handymen were hired to make sure all the openings were sealed - an exterminating company came in twice. It made absolutely no difference. The problem was getting worse. My tenants wanted compensation, and were talking about leaving. It was awful. Then I called New Canadian (through an internet search), and Malik on the phone said he would solve my problem. He was so confident - I was hopeful. He came in, and asked questions that the other 4 plumbers had never asked. He looked in places that the others had not even considered. Malik found the problem in 10 minutes. Four months of agony solved. And all this, for a small service call fee. Thank you Malik!! I truly will be forever indebted to you.
- Company Response
Hi Sophie, First and foremost, thank you very much for taking the time to share your thoughts and experience with fellow homeowners.
We highly appreciate your positive feedback and we are very pleased to know that you were satisfied with our efficient workmanship and customer service. It is always very satisfying for our team when we hear responses from our valuable customers such as yourself. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would like to thank you in advance for any referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to your continuing business. Until next time Sophie, take care.