Reviews

10/10

Wow! About as close to a perfect experience as you can get. Salesman showed up on time, answered all of my questions, did the measurements. A second appointment was booked for an installer to come out and verify the measurements. The installer came out (Jerry) and installed my garage door. The level of quality and attention to detail on the install and cleanup exceeded all of my expectations. Will definitely call again when I need doors and windows installed.

Approximate cost of services:
$1,900.00
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10/10

Surprised not to see this company listed in Homestars so I went ahead and set up a profile. Refered to Omer by DLC Enterprises.: Omer arrived on time. Issue was too long of a run at the front of my house for one 2 inch downspout to handle even though I reinstalled all eavestroughs less than 4 months ago. Rather then redoing the entire front line which is graded all to one side we came up with a solution, adding two four downspouts tied together. Omer also cleaned out a few of the other spouts that were filled with debris at no charge. Fantastic service. Thanks

Approximate cost of services:
$135.00
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10/10

Repeat Customer - Had Chris and his crew come back to replace 3 odies, fascia and a gable vent on my tin roof. All pieces being replaced were over 50 years old and in dire need of replacing. Chris also helped out by taking a trailer full of chopped wood I needed to get rid of which saved me a few days worth of wood burning. Also asked Chris to price out a gable ventilation and hoping to hear back within the next few days. A shame I hadn't found this company a few months ago instead of relying on a general contractor. Awesome work again. Thanks

Approximate cost of services:
$565.00
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Company Response

Thank you Drew for your review. It was good to hear from you again. Everyone at DLC appreciates your kind words and enjoys working with you. DLC continually strives to provide the best contracting and customer service to all of our customers. I will get in touch with you in the next day or two with a price on the gable ventilation. Thank you again for the opportunity to do service on your roof. Kindest Regards, Chris owner of DLC Enterprises.

10/10

Chris was extremely professional and always on time for the appointments to fix my tin roof. I will definitely call DLC again should I have an issue with my roof.

Approximate cost of services:
$540.00
What could this company do to improve their services?
Credit card payments
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Company Response

Thank you Drew for your review. DLC Enterprises appreciates how busy life can be for all of us, and therefore we make it a point to ensure we show up on time for our appointments. Thank you for giving DLC Enterprises the opportunity to repair your tin roof. Kindest Regards, Chris owner of DLC Enterprises.

3/10

Cleaning went well but the end result was a loud rattling noise coming from the furnace. Had the techs come back the next day to fix the noise and once they narrowed down the issue the response was "it's an old oil furnace and we don't service oil furnaces any more." So now I'm stuck searching for an oil furnace repair company. Thanks for nothing.

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
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Company Response

Hello Drew, I did take the time to address your concern but I the end the fact that we were only hired to clean your Duct system, The tech's did not touch the furnace at all because it was an oil furnace and our company has never ever worked on or claimed to work on oil furnaces which the techs politely expressed to you.

The Tech's also noted to you that the problem was nothing that our company could have done because all the work we do in a duct cleaning is away from the furnace.
I am Sorry you feel the way you do but think the low rating was a unfair as this is the first time ever getting a complaint about our duct cleaning and we have thousands of happy customers that we have done duct cleanings for over the years.
When we had a company meeting with the tech's they said that it is a very old furnace so its going to be noisy and prone to break down and also could have just been a mere coincidence.
I hope this helps you understand a bit better.
Ardent

Heating, Air Conditioning & Water Treatment

31 King Street unit 10

Barrie, Ontario

L4N 6B5

(705)721-HEAT (4328)

www.ArdentCanada.com