Gail in Toronto

After 3 years of use I enquired as to having my sunscreens motorized as I was having difficulty raising the 8'coverings. The saleswoman promised to call me with an estimate but never did. I visited the store and reminded her. As well I told her that 2 of the hems were coming undone. They wanted more than $100 to come out and pick up the blinds. I hand sewed the larger one and the saleswoman agreed to pick up the 5' blind and have it repaired. She never arrived at the appointed time. I phoned and left her a message asking what happened. Again she never responded. I would not recommend Alleen's.

John sold me a hall runner at the Toronto Condo Show on Saturday, October 4, 2008. He indicated that there was no refund but I could exchange it for something else if I was not satisfied. He reduced the price several times as I considered the purchase and included an underpad, which was not at the Homeshow but would be delivered to me on the following Tuesday. I agreed to the sale and carried the runner home with me. I'm quite happy with the runner but am still waiting for the underpad. It has been 8 days since the runner was to be delivered but what bothers me more is that noone has responded to my three phone calls. There is only an answering machine that says they will call back as soon as possible. I would drive to their premises, but think it would be a waste of my time and gas because they are probably closed!