I would never recommend this company to anyone. They showed up at our house with a truck half full of someone else's house contents, then tried to fit all of our house into half a truck. The house we purchased had their moving truck break down so they were a bit delayed, so when Curtis heard we were going to be delayed he threatened to take our stuff off the truck unless we paid more for the delay. The young guys working for him were very nice and worked hard. Curtis didn't even show up on site and we had to keep playing phone tag with him to resolve this problem. He yelled at my husband over the phone and was extremely rude. I would never use them or recommend them to anyone. To your response: We never discussed how many trips it would take, in fact I told you we didn't know when the house would close that day and asked you to come later in the day but your crew showed up at noon. As for asking for more money or you would take our stuff off the truck, you certainly did, so you mission statement is not truthful as it says "Curtis-E Movers offers guaranteed estimates, meaning, the price you’re quoted is the price you’ll pay. All too often, moving companies will quote one price, then at the end of the move, you’re hit with a bill much larger than you had initially expected because they failed to properly estimate the time your move would take. If we didn’t estimate enough time when providing you with your quote, that’s on us, not on you." So wrong! To make matters worse your crew left behind my kids hockey net and bikes even tho I asked them to make sure they get everything from the side of the house before they leave.