Lorne

I had a damper control where the metal handle had broken off inside the duct and could not regulate the proper air flow coming from the furnace. Called think HVAC and explained the problem to Oren, and he came the next day and ordered a new piece of sheet metal that had to be custom made to fit inside the duct. It was ready the next day, he came over and replaced the damper, problem solved! He also gave me some good advice on opening and closing floor vents and dampers, checked the furnace filter and settings on the furnace. Very honest and reliable person, I would use him again and recommend him to any homeowner looking for a reliable HVAC contractor.

From salesperson, to communication with main office and installation which was exactly the date promised, purchasing experience was excellent. Andersen makes a very good quality product, I wish I could replace all my windows with their windows.

We wanted to replace our existing 30 yr. old porch enclosure and upon demolition, discovered a large crack on one side of the porch. This required a complete demolition of the porch and rebuild of a new one to mount the new enclosure on. A&A masonry to the rescue, I found them online, great reviews, well established for a long time in the G.T.A. Alex, George, and the crew knew exactly what we wanted done, the porch size had to be exact and Alex assured me that everything would work out and all the measurements would be correct. The cement walkway looks fantastic leading up to the porch and this man knows his skill when it comes to working with concrete, he is such a perfectionist, it has to look right before he will proceed with the rest of the job. They worked harder than anyone I have ever seen in 30+ heat and humidity to complete this job and the old porch took the whole day to demolish before any work could get done. Darren and Maryanna were also very easy to deal with as far as the price and job details and now I know why A&A has such great reviews! Any homeowner who needs masonry or concrete restoration would be making a big mistake if they did not consider consulting A&A first. Thank you for all your hard work and trying to keep the customer happy, which is very important in the home improvement market.

I was cleaning the outside condenser and made the mistake of using a pressure washer instead of a garden hose. The excess pressure bent some of the metal fins inside the condenser which concerned me that the unit was not going to run properly or it would have to be replaced. I called Energy Clean Home Services and the technician Hamid tried to straighten the fins out with a special tool and he assured me that the A/C would run properly and did not have to be replaced. He is very knowledgeable about HVAC eqpt. and answered all my questions and concerns about the A/C and furnace as well. He did not try to pressure me into replacing anything and assured me everything is running fine. Very professional and I will request him next time I call Energy Clean for service.

My main objective was to upgrade a cheap quality toilet in our master bathroom, Raphie and his partner gave us several options, so we went with a mid grade American Standard toilet which is a lot better quality than what we had purchased at Home Depot several years ago. They also pointed out some plumbing issues with our existing toilets such as old style shut off valves, a toilet which I installed myself not being mounted correctly to the floor fitting which could have caused a possible leak. This guy is very knowledgeable about his trade and is up front with the customer, if it is a priority or it can be deferred depending on your budget. I would use his company again for any plumbing issues that I have. Thank you for your great service!

The plastic seal (gasket) on right side door was torn where the 2 doors close together. This is the second time that the plastic seal was replaced, the first was under factory warranty. We called Lowe's service dept. and they put us in contact with Repair Care, the tech came out the next day, ordered the part replaced it as soon as they had received the part, problem solved. Very quick and efficient service.

Door gasket was torn where the two doors close and seal together. Purchased extended warranty from Lowe’s when fridge waspurchased in 2016. Called warranty provider repair care, service tech came next day and ordered new part, replaced part and fridge door seal is fine now.

I gave Gordon $250.00 deposit last fall as a good faith gesture to cut our lawn this season. He did not show up and gave us numerous excuses as to why he did not come when the grass started to grow quite high. He has cut our lawn twice and was supposed to repair an area in the rear yard with new sod, but he decided to seed the area and there are numerous bare spots showing. He does not have his own lawn mower, and I had to provide him with my machine. This is not how a professional lawn care service should operate. I have asked for my deposit back, but he has failed to respond. Do not deal with this person because he is not honest at all.

We have used Lawnsavers for close to 5 years now, our lawn's condition has steadily improved every year with less weeds now than when we first started the program. They always call in advance to notify us that they are coming the next day and answer any questions we have regarding any problems with our lawn that come up during the season. I would recommend there service to any homeowner looking for honest and reliable lawn care service.

We have used Ramon for 4-5 years now, and his level of service is fantastic! We had some more snow since he plowed our driveway early yesterday morning, and when I called him, he immediately responded within an hour to plow our driveway again. I do not know any contractor in Rich.Hill/Thornhill who would provide such quick response after calling them. We have always been satisfied with the service Ramon provides and we would refer him to any homeowner looking for great reliable snow removal service. Thank you Ramon, Lorne Goodman

This work was done last summer, with the promise that if the seed did not grow in properly, that it would be completely re-sodded. As of May 2019, he has failed to deliver on his promise and has made no attempt to honour his promise to restore the grass. We will not be using O'Connor's again as he has not solved the the bare spots and the area has to be completly re-sodded.

I wanted one of my downspouts extended with a special hinge that allows you to lift up the extension so you can cut the grass that the pipe is covering. After calling a few eavestrough companies, they had never heard of this zip hinge method, and because they considered it a small job they either did not return my call or told me they couldn't be bothered, which is really disappointing as far as customer service is very important in a large market as the G.T.A. When I called Mr. Handyman they were very responsive to my request and sent out an estimator who said he could obtain the hinge kit and complete the job. Vytas was very knowledgeable and had no problem completing the job after he had ordered the necessary materials. I am very satisfied with the job and would not hesitate to use Mr. Handyman of York region again. These other companies that do not want to do a small job don't seem to realise that a small job can often lead to a much bigger job at a later date. Thank you Vytas for your great customer service!

Was visiting the National Home Show at the Enercare Centre, saw the booth and spoke to one of the service reps. I told her my garage doors were very noisy and running very slow. She set up an appt. to have a service tech. come out and advise me if there were any parts that needed replacing. The service tech was very knowledgeable and replaced the rollers on both garage doors. Noticed a big difference right away, doors were much quiter and running smooth. Would not hesitate to call them again for any garage door service.

After trying to modify the faucet aerator on my existing faucet, I ended up destoying the internal parts and knew that the entire faucet had to be replaced. I called Mr. Aviv and told him what I had done, and he suggested I wait until Monday becuse the charges would be higher over the weekend. He arranged for two of his plumbers to come first thing on Mon. morning, and they tried to see if the old one could be repaired, but as I said I destroyed the tube which feeds the water to the areator. The two gentlemen he sent were very courteous and replaced the faucet and even changed the flex hoses because the old ones were in for a long time and they didn't want me to have any leaks which would mean having to call them back. They even tightened the other sink faucet in the bathroom! Great service and very honest, I would not hesitate to use Aviv Plumbing again and I would highly recommend them to other homeowners looking for a great reliable plumbing service.

Raffi provided very fast and efficient service, advised me that the city has to be notified that the water supply to the house had to be shut off from the outside. The plumber Brandon was very fast and knowledgeable and replaced the valve without any difficulty and explained exactly what needed to be done.

1 minor snowfall so far. Ramon was there to clear our driveway and I could not help but notice that my neighbour's properties were not even touched with their lawn signs advertising the competition's snow removal service. Ramon, please do not retire. We will miss your honesty and reliability. Thank you, Lorne Goodman

Technician named Jared was very knowledgeable and advised me on the cheapest way to do this job. I wanted to relocate the outlet but it didn't justify the extra cost involved and would require a permit to complete, which I was totally unaware of. Jared was very professional and completed the job in a very short time.

I switched from another lawn care provider a few years ago after seeing the great reviews for Lawn savers. The customer service I received from their office was great and any questions or concerns about the service were addressed and helpful advice was always provided. I like the fact that they call you the day before your scheduled treatment to notify you that they are coming that day. I always get comments from my neighbours about how nice my lawn looks every summer as they go for their evening walks. This company is very knowledgeable when it comes to providing lawn care maintenance.

I called Ontario Duct Cleaning because of there very good rating on HomeStars. Andrew was very patient and professional and he answered all my questions regarding the method used for cleaning the ducts very thoroughly. He was very polite and pointed out to me that the ducts did need cleaning as there was a lot of loose dirt and debris inside of them. I would definitely use ODC again in the future.

I found this company on Homestars last winter and I can honestly say I made the right choice. Ramon Tello is the owner/operator and he is an honest and trusting person. With the severe winter we had last year he was always there within a few hours after a major snowfall and did a great job of clearing our driveway of snow and not just pushing it over to the side as some other contractors have done in the past. I would recommend him to any resident in Thornhill/Rich.Hill for fast and reliable service. He is very easy to deal with as well.

I wanted to upgrade my 9yr. old A/C unit to a more energy efficient unit but I was told by a number of hvac contractors that the furnace had to be replaced as well. I had Joe Button come and look at our furnace, and he was the only one that told me the blower motor could be change to a more energy efficient motor without having to change the 9yr.old furnace. This made a lot of sense to me and we made the change and I hope to see a significant saving on my hydro bill this summer. There were a few minor problems with the speed settings on the motor, but Button's made sure they were all looked after. Thank you Joe for your honesty, you were the only guy that wasn't forcing me to buy a new furnace when there was a cheaper alternative. Would recommend Button's to anyone looking for an honest and reliable hvac contractor. ,

I called Five star after calling another company called Soft Surfaces and getting a luke warm response from the ownwer/mgr. we had a sewage back up in our basement that ran out on to the carpet and saturated part of the underpad as well. Bob Geran advised me what he was going to do and was there the next day to replace the damaged underpad, clean and deodorize the carpet and restretch it back to the wall and even cleaned the stairs leading down to the affected area. He was able to save the carpet from being replaced and it looks like new again. Great customer service, we were so impressed by his efforts that we gave him 6 area rugs that were sitting in storage that belonged to my wife's late mother and needed some repair as well as a thorough cleaning. He brought the area rugs back a week later and did a great job on the repair and cleaning of them. They are all back in use in different areas of the house and they look fantastic! Great customer service and I will definitely use his company again. thank you Bob for all your help in solving our problem with the basement flooding.

I called Button's because they are a Trane dealer, and they are familiar with the type of eqpt. that I have in my home. The technician's name was Brian, and he listened to all my concerns about some previous problems that I have had with other companies that have come in to service my HVAC eqpt. He was very thorough in checking everything over for this summer and for the upcoming heating season. Replced a part on the furnace and checked A/C for proper operation. Now I have peace of mind that everything is in good working order. He told me to give Button's a call if there are any problems, very polite, knowledgeable and courteous! Thank you Button's, I will not hesitate to use your company again.