Reviews

10/10

A raccoon got stuck in my garage and hid in one of the corners for a few days before chewing his way out. I called Troy to investigate whether the raccoon was still there and to get him out if so. The raccoon wasn't there any more but Troy was able to identify the places where the raccoon tried to exit (and where it eventually succeeded). He installed a one-way door to give the raccoon an exit (without an entrance) if it ever got back in, and also pointed out all the places that we should try to barricade so it wouldn't get back in. A few months later, Troy returned to replace the one-way door with the soffit that had been pushed out and also took the time to check whether the raccoon had gotten back in at any point. Troy was very warm, informative, and helpful. He was also very professional and well-prepared. Thanks Troy!

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Company Response

Thanks so much for taking the time to write a review, there's already not enough time in a day. It's our pleasure to work for you.:)

10/10

Out of nowhere my shower handle just began dripping slowly. I turned it, thinking it was just partially open, and water started gushing from the handle. After determining this was not normal, I got on Homestars and put out a service request. Valentin of Strong Plumbing was first to the post and was able to diagnose the problem simply from the description. Valentin gave me his next available date, kept me updated on his whereabouts, and arrived on time. Within five minutes he was able to determine that the handle had been installed with a part missing, which caused the water pressure to slowly push out a component of the handle. He quickly replaced the part and repaired the issue. In addition to being extremely competent, Valentin was also an incredibly nice guy who took the time to pet my (overenthusiastic) pooch who also wanted to supervise the proceedings. He also took the time to inform me of a City program which would provide a significant rebate if I cared to install a backup sump pump. As a final note, Valentin's estimated cost was "on the money" - which is always nice when faced with the prospect of work by skilled trades. Please note that the "approximate cost" noted below was inclusive of HST. 10/10 would hire again.

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Company Response

Thank you Jeremy, was a pleasure to do work for you. Valentin

10/10

I've worked with Cargo Cabbie twice now and each time I've been impressed by their professionalism and skill. Most recently I had to move from a four-flight walkup to a condo downtown. No service elevator and no loading bay, so I was prepared to pay through the nose. Not only did the Cargo Cabbie team get me moved out quickly and efficiently, they also completed the move under budget and faster than estimated - on one of the hottest days of the summer, to boot. Can't recommend these guys enough. I'll be using them again in the near future.

1 of 1 people found this review helpful.
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Company Response

Hi Jeremy, Thank you so much for your review! It was a pleasure moving you again. Alex, Joshua and Kyle were very happy with how quickly and smoothly the move went, and you were excellent to work with throughout. Please give us a call any time you could use our services... we're always here to help! Thanks again! All the best, Keegan, Javier and the awesome team at Cargo Cabbie Toronto Movers

10/10

Before I begin gushing about Cargo Cabbie, let me give you the bottom line: your search can end here. Go with Cargo Cabbie, you will not regret it. The crew at Cargo Cabbie, from Hilary in the office to Javier/Dale/John in the crew were extremely pleasant, professional, responsive, and meticulous. The Cargo Cabbie team set a great impression even before any face-to-face contact was made. Hilary was upfront and provided clear, realistic estimates for packing services and moving services. She responded quickly to any questions we had and was very helpful in every aspect of planning the job. We had a last-minute change of date that they accommodated quickly. We knew our confidence in our selection was justified when the folks at Cargo Cabbie pulled into the tight back alley/loading entrance of our building at precisely 9:30 AM, as scheduled. When they arrived, they were friendly and ready to get cracking right away. When they loaded our items into their truck, they wrapped every single piece of furniture snug into blankets and were incredibly careful with every item. I would be very surprised if our furniture touched any wall, door, or other piece of furniture at any point during the move. They had my entire apartment empty within less than two hours. Our new apartment is only accessible by three flights of stairs, all twisty and narrow. To make things worse, the bedroom of the apartment involved another very narrow, steep stair. Although Javier and the crew were daunted, they worked extremely hard and set about the challenge with smiles on their faces and got everything done hours faster than I would have imagined. Mind you, this involved lugging a 300-pound bed up four flights of narrow, twisty stairs. I have a lot of unused superlatives in my pocket, all of which apply to the Cargo Cabbie crew. I won't overdo it because I'm sure they'll sound mythical by the time I'm through. However, I will say this much: Javier and his crew legitimately care about doing a good job. They are meticulous and do everything right, but they won't waste your time either. Our move could have been a nightmare - instead, we were able to get through it quickly and in such good order that we are now 80% unpacked after 48 hours. I have legitimately seen lawyers who are less detail-oriented than Javier. If you care about your things, if you have any stress about moving at all - call these guys and they will make sure it happens in good order. There is no question that every dollar you spend with Cargo Cabbie is worth it.

1 of 1 people found this review helpful.
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Company Response

Hi Jeremy,
We try to offer a more unique and personal experience to our clients. This is exactly what we are hoping for from each one of our clients. Referrals and repeat-customers means that we are leaving people satisfied at the end of every move. Organization and care make moving stress free, and a stress-free client is a happy client!

The advantage of being a small company is that we get to treat all our clients with the same personalized service that we offer to our neighbors like you.
People respond well to us, because like any successful business, we focus on customer service from start to finish. Our Homestars reviews speak to our credibility, and awesome customers like you and Emily make the process go seamlessly.
We hope we get to move you again before too long
Thanks for taking the time to review us, and we hope you use us again!

Javier and the Cargo Cabbie dream team