We had used Brock in the past to get 5 windows and a patio door done and were very satisfied and pleased with their work. When the time came for more windows and a door to be replaced we made sure to include them in our calls for quotes.
My call to book a quote was smooth and friendly. They are more than willing to help with timelines and timetables.
Scott came by and was very personable, knowledgeable and enthusiastic about their products and what they could do for us. He even fine tuned one of our windows from a past Brock job.
Installation was a breeze. The crew arrived on time, readied the work space, were efficient and thorough, and cleaned up when done. They were personable, easy and willing to talk to and answer any questions we had.
We had one issue with a crank in the week prior but after sending a picture and an email to Brock, someone was dispatched to come out and tweak the problem, making it perfect.
We have a few older windows yet to be replaced and will be calling Brock again when the time comes! We've even referred friends looking for new windows to Brock, and will continue to do so.