Flyinmom in North Toronto

About 1 yr ago, we purchased 2 stair lifts from Silver Cross. Supposedly, these were top of line chairs. We have had trouble with these products since the minute they came out of the boxes. Parts of chairs that don't work, chips that don't communicate, and poor customer service from the Silver Cross office itself. There are always excuses for why phone calls aren't returned. There are always excuses about THIS specific set of chairs...and it's always someone else's fault. No ownership of issues. Their installer, who is a contract not on staff, is very helpful, but ultimately we keep having issues with these chairs, things that make the chairs stop working. Kind of defeats the purpose. There never seems to be a live answer to the calls; almost always I go to voice mail. And then I wait and wait for return calls. Since the chairs are for seniors with motion issues to access multiple floors, speed of reply and repair is of some concern. I would not recommend this company for anyone else looking for stair lifts.

Have used Bossco twice now, replace garb disposal and blocked drain, and outdoor waterproofing around house foundation. Reliable, fast, careful, neat. Prices comparable, a little on higher side, but for service that fast, and quality that good, I'm okay with a few dollars difference.

Through the worst summer in Toronto history, these guys worked tirelessly and superbly, and turned my ugly landscaping into the neighbourhood envy. In 22 years of home ownership, I think this is the best contracting group I've had work for me. Safe, courteous, on time, on budget. Can't ask for more than that!