Joan Hug-Valeriote from Guelph

I spoke to several other contractors about replacing a very large wrap-around second-floor deck on my home. Some of them said they “didn’t do” second storey decks. The other two builders that I interviewed gave me estimates that were far beyond my budget. Mike and his crew gave me exactly what I wanted at a better price, without sacrificing quality, There were no unexpected charges once the project was underway. It was done on time and on budget to our complete satisfaction. It has been several years now and the integrity of the structure is intact and almost like new. There were a couple of unexpected challenges that came up, such as finding and replacing a wasp’s nest that had eaten through an important structural component on the house itself and replacing some rotten siding and inadequate flashing above a patio door. Mike took these in stride and only charged for the materials for the extra repairs. Part way through the project I asked if he could also put in a catch-basin and regrade the patio at the base of the stairs to the deck and he cheerfully did so, at a very reasonable price. I would hire Mike again because I know he would do good work and stand by his work if there had been a problem. I value this peace of mind when so many other people are unhappy with their contractor once the job is complete.

Mike and his crew did a phenomenal job replacing our old second storey wrap-around deck, including some innovations! Refined Renovations was prompt, clean and professional. I would highly recommend them to anyone.