Reviews

10/10

Embarking on a fully finished basement project with LevelUp Basements was an experience that surpassed all our expectations. The seamless collaboration between contractor Michael, designer Ashley, supervisor Avtar, and the entire team of trades left a lasting impression of professionalism, craftsmanship, and attention to detail. From the onset, Michael's commitment to clear communication stood out. The schedule provided for our project was not just a mere outline but a detailed roadmap. Every day, we were informed about the specific tasks scheduled, and the trades that would be working in our home. This level of transparency not only kept us well-informed but also demonstrated a meticulous approach to project management. Michael's ability to address our questions and concerns was reassuring, making the entire process far less daunting than we initially anticipated. His expertise guided us through decisions, ensuring that the end result reflected our vision while maintaining a realistic approach to the project scope. The craftsmanship exhibited by LevelUp Basements was exceptional. The attention to detail was apparent in every facet of the finished space, and the feature TV wall they created served as a testament to their dedication to quality workmanship transforming our basement into a sophisticated and functional living space. Equally commendable was the team's commitment to the timeline and budget. The detailed schedule provided a clear overview of the project's progression, and remarkably, every milestone was met on time. There were no unexpected delays, and the project was completed within the agreed-upon timeframe. The adherence to the budget was also a testament to the transparency that defines LevelUp Basements. Beyond the project management and craftsmanship, the respect shown by the trades towards our home was noteworthy. Each member of the team demonstrated a high level of professionalism and treated our home with the utmost care. Cleanliness and order were maintained throughout the construction process, leaving us with a positive and stress-free experience. LevelUp Basements not only delivered a fully finished basement that exceeded our expectations but also set a benchmark for professionalism, transparency, and respect. I wholeheartedly recommend LevelUp Basements for anyone seeking a reliable and skilled team for their home improvement projects. My sincere gratitude to Michael and the entire LevelUp Basements team for transforming our vision into a reality with unmatched expertise and professionalism.

Approximate cost of services:
$90,000.00
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Company Response

Hi Zelko,

Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our company and that our services exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing us.

Michael
Level up group basemen

10/10

Amazing same day service from AAA Gates! Extremely professional and knowledgeable staff, from the initial call to the office to on-site wildlife expert (Nick). They were able to answer all my questions and exceeded my expectations to help address and eradicate a squirrel issue in the attic! Highly recommended!

Approximate cost of services:
$600.00
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Company Response

Hello Zelko, I am so glad to hear about the "amazing same day service" you received from us. Thank you so much for taking the time to write a review about our company. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

10/10

There are contractors and then there is Royal Stone!! We are absolutely thrilled with the work Royal Stone completed for us! I was thoroughly impressed with John and his entire team, from pre-sale discussions to construction to post construction support, John has been fantastic, professional and very attentive to all of our needs. John took the time to explain the entire end to end construction plan and what we could expect throughout the project. John's customer service is exceptional as he was always available to answer any questions we had, big or small! We completed full front and backyard landscaping with an outdoor kitchen in the backyard area. I was amazed at how efficient and tify his team was, the dig out only took one day with minimal disruption to the street and neighbours - this was one of my biggest concerns with such a big project! I would highly recommend Royal Stone for any of your outdoor landscaping needs! 5 stars all the way!! THANK-YOU TO JOHN AND THE ENTIRE ROYAL STONE TEAM!! Note: The HomeStars site is not allowing upload of images at this time, will upload when available!

Approximate cost of services:
$95,000.00
1 of 2 people found this review helpful.
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Company Response

Thank you Zelko. It is motivating to hear from our customers good experiences.

John and the team wish you years of enjoyment from your new outdoor space.

10/10

I have to say, with all of the suspect contractors out there, I am very pleased to say that Todd and Ozone Duct Cleaning exceeded my expectations in every way. Todd is extremely professional, took the time to explain the process end to end, show us exactly what he was going to do and how long it would take. Todd was very responsive to any questions I had leading up work which was really appreciated. After the work was completed, Todd went over everything again to explain what he found and what we should do to maintain the system in the future. Todd also helped resolve a bit of an issue with the furnace filter housing where the builder had installed it a bit higher than needed, so Todd helped seal the area to ensure basement dust wasn't seeping into the furnace area. We are extremely pleased and satisfied with the work completed, would highly recommend Ozone Duct Cleaning!

Approximate cost of services:
$800.00
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Company Response

Thank you very much for taking the time to write us a review, we really appreciate it, and thank you for the kind words...we were glad to be of service, and are very happy to hear that you are pleased with our service. Customer satisfaction is our number one priority ....thanks again