Reviews

10/10

Lawnsavers has restored our lawn to a lush green carpet overcoming damage by insects and excessive shade. Their entire staff, from office personnel to lawn technicians, are highly professional, knowledgeable and courteous. I am extremely pleased with the results which would cause a golf course envy.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Thank you Joseph for such a great review. We know that you have to share the accolades! we cant do it without your participation. So thanks for being part of the team to make yet another lawn green and healthy!!

10/10

The kitchen facet vibrated within a certain range of flow, then after a few days, stopped flowing completely. Nick from Mr. Rooter conducted a diagnostic and determined the cause was a Delta cartridge. He was thorough and a pleasure to welcome into our home. We have asked that his name be registered on our account to attend future service calls. The office staff was courteous and made a follow up call the next day to ensure our satisfaction. The element missing, was that the call was a sincere call not a request or nag to write a review which is increasing becoming a common business practice. Finding good people in the trades is becoming increasing difficult, but at least now I have a plumber.

Approximate cost of services:
$150.00
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Company Response

Hello Joseph, thank you for taking the time to share your positive experience with our technician Nic and Mr Rooter. At Mr Rooter we respond in a timely fashion even completing the work for our customers. We are always operating in an "above the line" responsible, professional manner. Thank you Joseph, for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

10/10

Had a very, very heavy 6 foot wood dresser to be moved from the garage to second storey bedroom. Michael, Ives and Simon arrived as scheduled, shrink wrapped the dresser with drawers in place, covered the wood stairs, up it went despite the tight bends, removed shrink wrap, assisted as we added felt pads, dresser moved in place, Job done! Damage to floors, doors, walls and curious cat - absolutely none. Attitude: at the level of “Can I adopt these guys”. Have found the company for all my future moving needs including that piano that I want for Christmas.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Joseph,

Thank you for the kind words and attention to the hard work our movers do everyday to ensure your satisfaction. It has been such a pleasure working with you and we are looking forward to assisting you in the future.

10/10

LawnSavers is the type of company that a homeowner can only hope to engage: one which offers a fairly priced, comprehensive program of services and which treats your property as their own. Thomas and Luke aerated and power seeded my lawn and Stephanie’s periodic visits have maintained it as a lush green carpet that is now relatively weed free. The lawns have not looked this good ever! At my request, they have even coaxed a green carpet from the adjacent city boulevard that has been an eyesore for years. If I have ever needed clarification or have questions, Alissa and Stephanie at the office are patient, pleasant and eager to ensure that you have a clear understanding of the services provided. Any issues are fully addressed Everyone at LawnSavers with whom I came in contact seems to be dedicated to the same goal, that you, the customer, are truly satisfied. Who knows, with more companies like LawnSavers, “customer satisfaction” may once again become more than a marketing catch-phrase in the Canadian marketplace.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Company Response

Thanks for the excellent feedback and recognizing so many of the excellent service team that consistently takes care of you and the rest of our customers at LawnSavers. Very much appreciated. We look forward to keeping your lawn green and healthy for many years to come.

10/10

Every homeowner fears the unknown when having to find a service whose work will affect the appearance of their home for a prolonged period of time. I am no different. I researched the reviews, crossed my fingers and contacted Glenwood. Steve, the owner, came out and costed the job, addressing my concerns about various trees and told me what was necessary, but just as important, what was not. Over 2 punctual appointments: Luke, Ciara, Ryan and Chris fertilized and trim our trees and 4 weeks later they are absolutely spectacular including an ailing Linden. They were fully equipped for the job including a very formidable ladder truck used to clear growth away from my roof to foil the traveling of raccoons as Steve suggested. Each and every member of the crew were courteous, professional and pleasant. It truly a pleasure to have them on the property. Glenwood is very deserving of the accolades that it has received in Homestars and is now in CAPS in my Apple Contacts. I look forward to dealing with them as future needs arise.

Approximate cost of services:
$850.00
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Company Response

Hi Mr. Monaco,
Thank you so very much for your wonderful rating & review. We appreciate the opportunity you gave us to take care of your trees and are pleased that you think the result is spectacular! That level of commendation is what we strive to achieve every day. Thank you, too, for mentioning that Steve helped you decide what was important to do and what was not. We take pride in providing recommendations that address our customers' concerns and budget without selling unnecessary services.
Sincerely,
Nikki

10/10

How to Get An Epoxy Surface Done Wrong and Done Right How To Get An Epoxy Surface For Your Sidewalk and Garage Done Wrong: I seldom buy anything without researching it, but since I saw the installation at my nephew's new home and he praised the company, blindly ahead I plunged. Wow, missed appointments galore, entering the garage with no appointment to work on the job, through a side door they left opened, (triggering a security alarm response), applying product with insufficient grit which turns it into a slippery surface every time it rains that is worse than wet ice, applying the product prior to rain (which caused the product to flow and discolour), and disappearing from contact within a few days. After chasing down the phone number, it led to an apartment which was recently vacated. I have included a photo so you can see the effect of the botched job. Getting this job done wrong is not only unsightly, but creates a situation of risk of personal injury and legal repercussions. How To Get An EpoxySurface Done Right: We happened to pass Goldwell's retail location while out on an errand. Inside there were many large (4'x8') samples to view for colours and patterns. Kris is a pleasant individual who spends the time with a customer to determine what a customer needs, and then helps them narrow down the available suitable options to what suites their personal tastes and budget. There are no sales pressure tactics used. I came home and checked Goldwell out on Homestars. Kris came to the house to evaluate the mess left behind by the previous installers, and the particular requirements of the project. He found additional errors of which we were unaware involving drainage. His workmen arrived promptly as scheduled throughout the project, and Kris personally returned on a few occasions to check the site and ensure our satisfaction during the process. Kris's workmen were a pleasure to have working at the house. They cleaned up meticulously at the end of each day, so that their worksite again became our home. Kris and his crew are a rarity that every homeowner hopes to find, professional craftsmen who treat your home as their own. One cannot ask for more

Approximate cost of services:
$2,800.00
2 of 2 people found this review helpful.
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Company Response

Joseph,
Thank you very much for the rating and review. It was a pleasure to work with You and repair Your sidewalk and garage floor. Wishing You all the best!
Kris & Team

10/10

If you are looking for an alarm system or CCTV camera security system, I recommend giving SafeTech a call to evaluate your needs. Sam arrived on time for every meeting, did a though examination of our property and home to evaluate our risks and security needs. Despite our changing our minds at a few points over cosmetic preferences, he remained accommodating and professional throughout. There was no sales pressure or any attempts to sell up to product that exceeded our needs. He remained in contact throughout the process to insure our satisfaction. Steve the installer, cleaned up the "spaghetti wiring" and "patches" of our prior suppliers, and cheerfully integrated our existing security equipment into a new a advanced SafeTech control panel. Steve in the type of installer you wish every company would use, a perfectionist who wants the job done right. Units installed and tested and wiring hidden and organized. Not a speck of dust or dirt left to clean up after. Nick who installed our CCTV camera monitoring system and video doorbell, was like Steve, in that doing the job meant doing it right. Cameras installed discretely, wiring invisible and wireless connection to your iPad setup, tested and then training provided until you are comfortable using it. When Nick leaves and says "Any problem, call me", you know that it is a genuine promise of continued support and not merely a perfunctory statement. I have found several satisfactory suppliers through the reviews people have written for HomeStars I hope that this review helps others as much as those helped me. By the way, did I mention that the monitoring fees were close to 40% less than I had previously been paying. :) I

Approximate cost of services:
$3,600.00
0 of 1 people found this review helpful.
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Company Response

Great Review! I will let Sam know how happy you are with our services. Let us know if we can help you again. Thanks Joseph!

10/10

A&A Masonry is a company that treated our house as they would their own home. We had A&A Masonry replace our chimney, apply “Rubaroc” to our veranda floor and build a concrete foundation for our new shed. There was a professional attitude and a genuine desire to provide superior customer service demonstrated by every member of this company with whom we dealt. The work was completed on time and at the quoted costs. There were no hidden fees or bumps in costs. All results were extremely satisfactory and the “Rubaroc” provided a stunning solution to a long surface crack in the concrete floor of our veranda. The cleanup was spotless. There are several companies who offer services similar to A&A Masonry. I have had work done by others, and before finding Homestars and A&A Masonry, previously made the wrong choices. Sometimes I was seeking lower prices, and sometimes it was that I believed in promises that were not met. The results were projects that extended long beyond deadlines and a chimney that A & A had to replace 4 years after it had been improperly repaired by others. As A&A Masonry has several teams of employees, the following are the personnel who serviced us in Mississauga. John, our Sales Representative, patiently guided us through our cost alternatives and ensured that we clearly understood them. There was no pushiness or hard sell, but an honest desire to provide durable solutions within our budget. Darren developed the project plan and supervised its implementation. Corrine provided office support. Brayton, Daniel and Horatio were our incredible installers. What strongly impressed me about A&A Masonry? After Service – John, our Sales Representative, came by after the job was finished, to deliver some extra Rubaroc. This was to ensure that if a repair was ever needed, the material would be of the same production batch to ensure an exact colour match. Quality – Darren refused a delivery of concrete on site at an additional cost of $400 to the company, rather than pour the concrete in less than optimum weather conditions. Availability – John and Darren were very responsive to inquiries. If they were consulting with a customer and unavailable, a call to Corrine shortly resulted in a reply to the inquiry from another staff member. (If you have ever dealt with a company that only has an answering machine, you will truly appreciate Corrine’s services, and John and Darren’s quick response). Professionalism – Brayton, Daniel and Horatio are truly craftsmen who take pride in the quality of their work, paying great attention to detail and who are willing to work hard to ensure the customer is happy with the results. When they worked on the veranda, they were unwilling to leave until it was finished and asked to borrow work lights to complete the task. Then, I had to literally insist that they leave because they wanted to clean up the site before going, despite it being very late and even though they were coming back the next morning. Brayton came on a Saturday to fix a tiny blemish which was not visible unless the light shone on it in a certain way. Thank you A&A Masonry. You are a company for which “quality”, “professionalism” and “customer services” are not marketing buzzwords, but promises that you keep.

Approximate cost of services:
$12,500.00
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Company Response

Wow! That is a great review. Thank you very much, Joe!