Reviews

10/10

We had our furnace inspected by another company who decided he would RED TAG our furnace with an infant with a weakened immune system who was newly home home the hospital. Their offer: a single plug in space heater. Where to turn now? HOME STARS! We found amazing reviews about CoreTemp and two other companies. We had all three inspect our home and provide quotes and specifications of service. Richard and his team were mid-range for quotes, but there was something about the push of customer service, the answers provided, the comfort around him and his team, and the positive feedback on Home Stars that we went with CoreTemp. Installation was on point, professional and efficient. We couldn't beleive how accomodating he was, despite being the busy season. Richard in the first few months ensured everything worked well and checked in via email a few times (far beyond anything we expected) In the last 3 years since, we've had issues with our thermostat. Instead of waiting on hold with Lennox (which could take forever) Richard sent himself or someone from his team on site to guide us and if the issue couldn't be resolved on site immediately, the thermostat was replaced. We were so pleased with the professionalism and attention to customer service that we recommended CoreTemp to my in-laws who are just as pleased. We strongly recommend Richard and CoreTemp whether you need a new AC or Furnace or repair to your current ones. Thank you, Richard, for AMAZING service.

Approximate cost of services:
$9,400.00
Was this review helpful?
Company Response

Thank you for such a kind review Christina! It has been a pleasure working with you and your in-laws over the past few years. We look forward to providing you our HVAC services for many years to come!

9/10

Ken and his team arrived early for two days of quotes. We booked them because of a promise to keep within our time lines *all windows & doors outside, stripped and repainted in 2 days. On work days they showed up right on time and were very professional. We had a newborn, and they would knock and stay very quiet while working as to not disturb the baby. After a day and a half, the project was complete. A few weeks later, we noticed some areas that may have been overlooked. Ken and his team were quick to reschedule, on our schedule and arrived again with professionalism. I would hire Ken and his team again. The communication between then and their clients (us) was amazing and worth every penny.

Approximate cost of services:
$1,700.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Christina, it was a pleasure working with you guys. Hope all is well with the family.

10/10

Amazing store to deal with. On time, on budget & professional. Josie was accommodating for us, more than we expected. We had three separate visits to ensure we were making the right purchase. They even stayed open late so we could pick up samples. They were able to help us meet our budget and even came in for installation no Mothers Day to accommodate us moving into our new home. Will be working with them again when we are ready to install hardwood on the main level,.

Approximate cost of services:
$4,500.00
Was this review helpful?