Pros: Same day, friendly service, clean, knowledgeable Cons: Pricy, undisclosed fees, glove and use of snake. I was surprised to hear at the end of the service that I had to pay $10 for the rubber glove and $35 for use of the snake in addition to the hourly rate. These are standard plumbing tools so I thought. I'm happy with the service but not the extra fees, unlikely to use them again because of that.

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