We recently had all our 2-storey house windows and patio door replaced with Fortress. We compared two other companies and decided to go with Steve and his team because of the quality, price, honesty, and authenticity. Steve was always available with any follow-up questions we had. We recommend their services! We were completely satisfied with the company from start to finish; they made this big project less stressful than it could have been. There were no errors with measurements despite our house having quite a few non-standard windows (1.5 storeys tall-, bow-, and extended arch top windows). Installation was actually done slightly ahead of schedule. The installation team was hardworking, efficient, considerate, and they cleaned the debris afterwards. Windows are of high quality. Even on the first night of having new windows in with only foam insulation but no outside aluminum covers/seal yet (step one of installation process), we noticed how much quieter these new windows actually are; we also noticed how much more efficient they are because they held cooler temperatures inside the house longer than the 15 year-old builder windows we had prior (our AC turned on fewer times). We made the decision to purchase additional coating on our east- and west-facing main floor windows because of the low cost of this option. We know it was the right decision as we have been enjoying energy savings ever since they were installed. We were pleasantly surprised of how quickly noticeable the quality and efficiency of the Fortress windows was to us. We are completely happy with the quality, workmanship, and service provided by Fortress Windows, Steve and their install team!
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- Company Response
Hello Andreja and thank you for your heartfelt review. You and your husband were a pleasure to deal with and so hospitable! You made everyone feel welcome.
Tackling a job the size of yours is no small undertaking but we always welcome the challenge and always rise to the occasion. Indeed, there were some interesting shapes and sizes but our manufacturing partner and installation team did an amazing final fit and finish. Attention to detail is extremely important to us because we want you to be satisfied that you chose Fortress Windows and Doors to refit your "castle" with new windows and doors.
Thank so much for your business! All the best, Steve and the Fortress Team