Krista in Calgary

Service was great until we got the hot tub. The tub loses heat when Im in it and the heater doesnt come in unless I shut the jets off then takes an hour to gain back the set temp. Service has told me I have to wait for a call and they dont know when Ill receive the call brand new hot tub spent 15k on and terrible service. Im worried what would happen if it stopped working in winter. If I cant get service it would ruin the tub