Robyn in the Beach

The team at Royal Decks completed our job in the most efficient and timely manner possible. We were often not at home when the work was being completed but everything ran so smoothly. Thank you to an amazing team for such an easy process.

Once again, Chris and his team provided us with excellent service and sound advice. Chris responded and inspected water in our basement the same day of my call and scheduled a team to install a sump pump very quickly thereafter. Upon opening an area behind a wall, the team discovered a hidden pipe so the decision was made to investigate further before proceeding. We appreciated Chris' conservative approach which saved us much disruption to our home and quite a lot of money. Ultimately, our water damage was attributed to a faulty dehumidifier and we did not need to proceed with the job. The extensive waterproofing job originally done for us by the City Wide Group has continued to keep our basement dry and we will continue to use and recommend their services as required. Our thanks go out to Chris and his professional team for their sound advice and unparalleled service.

I was very happy with the overall service provided by Steam Kleen Ltd. Jay responded to my inquiry very promptly and booked my service appointment within days of my call. The in-home service provided was professional and efficient. Lingering stains were removed from my area rug and I now feel reassured knowing that my light coloured furniture is well-protected by the thorough Scotch Guarding application. I would definitely use this company again in the future and have already recommended their services to a friend.

City Wide Group Inc. did an exceptional job of our waterproofing project. After having water leak into our basement during heavy rains, we received several estimates and chose City Wide to complete the work based on their thorough approach. The job started in a very timely manner after we received the quote and was also completed sooner than we expected. Having witnessed the quality of the workmanship and attention to detail over the course of the job, we can absolutely testify to the fact that the work was done well and all problems were rectified. Waterproofing the perimeter of a home requires a considerable amount of disruption to the outside landscaping elements close to the house and City Wide group left the work site in impeccable condition throughout the course of the job. In the end, everything was put back together to look the same, if not better, than it had originally. Since completion of the project, we have had record rainfall this Spring but we have not experienced any further issues with water in our basement. We are confident that our water problems have been rectified and City Wide's lifetime fully transferable warranty only adds to our level of confidence. Dealing with Chris and his team was a very pleasant experience from start to finish and they impressed us with their professionalism and expertise. We would not hesitate to recommend their services to any one in need of an expert waterproofing job.

I called Mr. Rooter Plumbing to clear a slow-running shower drain and was very impressed with the service provided by this company. When the shower began to drain slowly again less than one month following the first service call, I was pleased to learn that the original work was guaranteed. From the scheduling of my second appointment and considerate communication when the technician was slightly delayed to the professional work performed by Mike, I was once again absolutely delighted by the level of customer service. I will use Mr. Rooter again and recommend this company to others.