While I am happy with the product (awnings), the after sales service is terrible. I have been trying to get an awning crank handle since last fall. I have emailed many times and have been told that someone will call me. They were very quick to respond for the original order, but now I guess we are no longer important or the job is too small. I have even asked if I can pick it up and same response was given.
- Approximate cost of services:
- $5,000.00
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