This is the second time we have had Rick out to repair appliances we "inherited" with our newly purchased home. I called Rick this morning to check our GE dishwasher, which was not draining. Rick came out within a few hours of my calling, arriving right within the time range he promised, and he called to say when he was on his way. I really appreciate the way he respects his customers' time.He found the problem with the dishwasher quickly (pump was clogged by a piece of plastic that had no business being there), removed it, cleaned the pump, tested the dishwasher and left everything neat and tidy. He even took the time to troubleshoot a problem with the level of the machine that was emerging due to a floorboard beneath it that has started to show it's age. Rick knows what he is doing and he is professional, prompt and pleasant. We have been very happy with his work, and costs, both times. We highly recommend him, as you can see.