I hired Astara after having an absolutely horrible experience with an unscrupulous company. Steve showed up on time, every time. He was very thorough in explaining how the windows would be installed, and I would say, the method they use is above and beyond every other company I have spoken to to date. The install included wood trim, drip sills and flashing. Unlike most who only seem to rely on caulking. It took three days and three men to install the windows. After they were done, they cleaned up, and you couldn't tell they were even there. I can't say enough about how happy I am with my new windows and the fabulous customer service. You just don't find that too often any more. I would tell anyone with confidence to hire Astara. You won't be disappointed.