After the installation of our new Furnace & A/C system was completed I noticed quite a large gash going across my new interior back door. This was caused by the equipment brought into my home by Shipton staff. They replaced my back door with an identical door which I originally had installed from Morley Window's Doors.
- Company Response
Dear Donna, Thanks for your feedback. At Shipton's our philosophy is "treat every home like your own" and we have achieved an excellent track record. It's unfortunate what happened with your door as accidents can happen and I apologize for the inconvenience. We guarantee that in the unlikely event if something is damaged at our fault we will replace it, repair it or make it right. I'm happy we could find the exact door and have it installed for you within a very quick time frame. Please Contact me at 905-549-4616 if you have any questions or concerns.
Kindest Regards, Scott Shipton