Reviews

10/10

December 2022 We had follow-up service by the Magic service team on our blackout blinds. The service was prompt, and the technician was very competent and knowledgeable in diagnosing the cause and rectified it the first visit.

Approximate cost of services:
$0.00
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10/10

We had the windows in our home replaced by Magic after 25 years with the original builder installed windows. Our sales person was very knowledgeable in answering our questions regarding quality, comfort, energy efficiency etc., and was very patient in awaiting us to make a decision. There were no sales pressure imposed on us. We obtained 4 quotes and chose Magic based on quality, features and price. We chose the casement windows with light filtering blinds for the bedrooms. Magic's retracting screens is a great future especially with the 40 years warranty. Overall the experience was very good, albeit, there was a 6 month wait due to Covid-19, but it was worth the wait. Magic customer service kept us informed of every step of the manufacturing process through regular info graphics updates. The installation crew was prompt and efficient. The quality of the work was excellent including the interior caulking around the frame and the outdoor caulking. One advise to potential buyers, expect a lot of dust during installation so cover your furniture, beds etc. magic did inform us of this. Finally, the day after installation was complete, we were visited by the post installation manager the following day who completed the installation of caps and inspection of the work. He is very responsive to enquiries. It has been two weeks since the installation was completed and we are very pleased with our choice of Magic windows including the price point.

Approximate cost of services:
$36,000.00
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