Reviews

10/10

I needed to repair a very old patch job from the installation of weeping tile. It was so badly cracked, I could remove sections with my bare hands. I also had a sinking area next to a stair that was a bit of a hazard. The experience was very easy. Danny and his crew were very good. The price was competitive. I would use them again.

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Company Response

thank you very much Barbara for this excellent review

10/10

I was looking to have a set of wooden stairs covered with carpet. They were in pretty rough shape and very slippery. Following my initial phone call with Mark, who suggested I make a request online, I was contacted very quickly. He was very professional on the phone and in person and was very patient with my inability to make a selection. (He had to come by a second time when I changed my mind.) Appointments were set up for MY convenience and when there was a problem with the differing dye lots on the first lengths of carpet they received, Mark contacted me by phone and was so apologetic as if HE had made the error!!!!! A rush order for a replacement was placed and the appointment rescheduled, and it all worked out great. Mark followed up by phone, email and by letter. This company appreciates your business. A nice surprise to be treated this well. And the fact that it was a small job didn't make a difference. It does to some companies.

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Company Response

Hi Barbra, thank you very much for your comments. Your satisfaction is our #1 priority. Best Regards, Mark - Victorious Flooring.