Everything exceeded my expectations and was above average in my dealings with Always Plumbing and Heating. Starting with Dan, the salesman. He was honest, straight forward and answered all my questions. He provided a detailed, line by line accurate quote in writing before he left the house. Installation took place within 4 days of accepting the quote. The installers Terry and Darren were courteous, knowledgeable and caring. Terry took his time going over the instructions and programming with me. My wife and I are very pleased with our new furnace and water heater and the service we received.