Reviews

10/10

Had an appointment with at 1pm on 24th but no show and no response about 1hr. I then messaged through homestars and their staff online got it sorted right away. I respect the way they dealt with this issue and rescheduled it promptly.

Approximate cost of services:
$0.00
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Company Response

Hi David,

Thanks for your feedback, we really appreciate it! Inevitably in or business, mistakes or unforeseen issues will arise. We believe that it's how a company deals with the situation is what is so important. We're sorry for the miscommunication on our end, but I'm glad we are able to get it all sorted out in a timely and efficient manor. Again thanks for your review!

Regards,
Matt

10/10

This would be one of the best in town. I called them due to malfunction of my garage opener. Details of the potential root causes were given on the phone as well as the corresponding prices. Professionals came before the appointment time next day and waited in the back lane. Met with Jeff and his colleague and had them exam the problem. The root cause was one of those mentioned online by them, without surprises. The old opener was not functional and I was offered for a new one with a fair price. After installation, Jeff walked me in person through all the work that they have done. I can feel that they have been proud of their professional work, which I was very satisfied with as well. They took care and paid attentions to the details of installation as well as related maintenance services on the other parts of the door. Sincerely appreciate for their quality of work and services. Highly recommend to anyone who needs services on their garage door in Calgary.

Approximate cost of services:
$420.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks David. Jeff and Mark take a lot of pride in their work and we really appreciate that you noticed and took the time to write a review.