Reviews

10/10

After trying at least 5 other places I found on kijiji, none of whom returned my calls or downright failed to show up on the day they promised to give an estimate, I tried looking for Home Theatre Installation instead. Digital21 come up as it was close to where I lived. Cale visited my house on the date and time he promised and spent a good hour or so figuring out a solution to wire my house with ethernet (I'm not a fan of WiFi), of which he gave a free estimate. I had to change the day of installation on him because of business travel and Cale was very accommodating. On the day of installation, Cale and his colleague Kyle, were very professional and worked diligently. They even worked through their lunch break to ensure I was offline only while I took my lunch; now THAT is courteous! They checked all the network drops to make sure everything worked and cleaned up everything afterwards. I'm very pleased with Digital21's service and would highly recommend them to anyone!

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

AnTa was very friendly when first I placed the call, promised a free estimate by their technician, and had the guy at my house on the same day. The plumber, Jeff, was very professional, courteous, and knowledgeable. He provided a very competitive estimate and gave me options on how to have the water filtration system installed (including his recommendation). The great part was that his recommendation wasn't necessarily the most expensive option. The two jobs took several hours to do and through the entire process, Jeff made sure I was informed of the status. He also tested the fixed leak several times and made sure I was entirely satisfied. Jeff was a pleasure to deal with and if he's a reflection of the staff at AnTa, then I'll definitely be dealing with this company again for any future plumbing needs. Highly recommended.

Approximate cost of services:
$1,300.00
3 of 3 people found this review helpful.
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Company Response

Thank you, Robin! We try to be helpful from the first moment, even trying to help is it is possible over the phone, we prefer to give customer a choice to make when it comes to costly repairs. Plumbing is expensive market because of materials (copper), because of licensed technicians not handyman service. BUT! We try to be as much as possible reasonable to make repairs fit to the budget, sometimes we as a company ready to cut profits just to fix the problem in a drain system, because it is very dangerous to have leaks, it can became as a flood one day. Jeff is master plumber, and he is really taking his time to solve the problem, he like his job, and it makes big difference for customer. Thank you one more time for your time to write this review!