George & Pat from Sharon

LUSSO DESIGN Detailed reviews mean more; this is detailed, and Lusso Designs deserves the effort to write it. BOTTOM-LINE: Don’t look anywhere else; Andrew is the man. ESTIMATE PREPARATION: Spent over two hours on-site with us discussing the options. Prepared the estimate on-site and shook hands. GLASS INSERT DESIGN AND MANUFACTURE: We chose an older art nouveau look. A modified custom design for the doors and full custom design for the sidelights. Andrew went the extra mile to have the in-glass iron-work painted to our particular colour to match house stair railings. Looks beautiful! Glass inserts manufactured in North York to Lusso blueprints. PRICE: Within a few dollars of the LOWEST of several estimates and much lower than a few. Read this in the context of a custom design, as described above. Others were off-the shelf only. DEPOSIT: Very reasonable at only 10%. Would not begin to cover his material cost commitment for the job. SCHEDULING: Gave us a date range and then called two weeks before to confirm the date; a Sunday. They are busy and deservedly so. CONSIDERATION: Called 90 minutes ahead of schedule to ask if they could be an hour early. MORE CONSIDERATION: Had a radio at low volume; asked if it bothered us, which it did not. TIMELINESS OF COMPLETION: Estimated at five hours; were complete in well under four hours. WORK ETHIC AND ENERGY: Very high for both Andrew and assistant. Did not stop; drank the coffee we offered on-the-fly. They brought their own lunch and ate it in 15 minutes. ATTITUDE: Very polite and easy to get along with. EVEN MORE CONSIDERATION: Very careful with floors, mess and everything else. Swept and vacuumed afterwards. WORKMANSHIP: Meticulous. My office is next to the front door so I had a perfect view. The quality of the end result is perfect. New, heavy duty security hinges, new weather stripping and new floor sweeps at the bottom. Doors open easily despite the weight of the glass. TRUST: Accepted a personal cheque, which is trust. "He who trusts may in turn be trusted". And he can be trusted. OVERALL LOOK: The design of the glass, iron-work and surrounds look wonderful. At once elegant and subtle, yet an immediate eye-catcher and focus of attention. IN SUMMARY: If we did this again at a different house, we would not look around; Andrew at Lusso Designs is our choice.

Fantastic! Great people to work with. Simon brought the right team together, each with their own specialty. The craftsmanship was superb. Very careful not to make a mess or get in the way of daily life. They worked hard and were punctual. Not in a rush to grab the money either. Would work with them again in a heartbeat. An excellent company and friendly, accommodating people. Pat and Geo S

Ray did a great job and also chose his sub-contractors well. ALL good. Ray was meticulous in his work and came up with ideas and solutions for the inevitable unexpected issues. What appealed greatly was his insistence that the home be "given back" to the householders, as much as possible, every night. This meant a thorough cleaning of all surfaces that had become dusty, tools put away and all bebris removed. All told, the project lasted 10 weeks so we greatly appreciated this consideration. He was up-front with costs and was fair at every stage. We have recommended him to others and, to our best knowledge, Ray and his Team performed as well for them as they did for us. No question that we would contact him again for similar work. Bottom line: A decent guy who knows what he is doing. Cheers, Ray.