We had two windows that wouldn't open properly. We had five companies come to our home and tell us the windows couldn't be fixed then proceeded to give us quotes for replacements. We booked an appointment with Otto, at Panorama Windows and when he walked in, he said, "You don't need to replace the windows. You can call the shop, right now, pick up the replacement parts for under $50 and fix it yourself in less than an hour. He showed us how to fix the window before he left and said if we struggled we could call him back. We couldn't believe it was that simple and he saved us thousands of dollars and the hassle of replacing windows that are still in good condition. We were so impressed with his honesty and integrity. When we picked up the parts, Alex showed us again how to replace them ourselves. We went home and within 40 minutes, had fixed windows that had been a problem for years. We appreciate their integrity and happily recommend them to others and they will be our first choice for doors or windows in the future.

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Company Response

Hi Sancho,
Otto is one of our exceptional sales representatives here at Panorama, he is honest, straight forward and experienced. We are happy that we could be of some help and were able to save you money. Panorama only wants the best for our customers. Thank you for this honest review, we are so happy we were of help. We look forward to seeing you for any future projects!