Reviews

10/10

My wife works to much,she is busy all the time and she definitely doesn't like to clean,that's why we use cleaning service.We try around 3 or 4 cleaning companies,but we don't like their job.Before yesterday my wife called to cleanART company.They cleaned our house yesterday.Alla,who was cleaning our house is a big professional.After her cleaning our house it's like new one:)))).Really clean and shine.Everywhere smells so fresh.My wife is so happy.Thanks a lot for cleanART for their job!

Approximate cost of services:
$185.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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0/10

i do not recommend this company, as they do not commit to their service. They provide you with a product (tub) but they don't make sure that it works correctly (heats up) and feed you with different answers and transfer the blame to other parties. Stefen tries to take CASH as he drops off the tub to waive any responsibilities. We rented the tub for 4 days and it took the first 2 days just to heat to around 90 degrees, his excuse that it took so long was that the house had not enough power, if that's the case why would he even install the tub if he knew he will not have a satisfying customer? We had the maintenance check the power and found no issues, and said there were hot tubs installed in the cottage before and they worked just fine. He was responsive to emails but he didn't make the tub work and we basically wasted approximately $80 each and couldn't use the service. i would simply recommend you to find a different provider with solid reputation

Approximate cost of services:
$750.00
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Company Response

LOL. Customer forgets that he was given guide lines to what was needed for hot tub, which they said they had. Turns out they don't own the cottage or have any idea if there was a dedicated outlet within 10ft of where they wanted the spa after they sign a rental agreement stating they do. Their story is inconsistent throughout all e-mails sent, as when we came out to check on the spa, they where playing with buttons and shut the heater off. The spa heated longer, because an extension cord was used due to the customer failing to comply with guide lines. They used the spa, very heavily actually, as when it was picked up half the water was missing from the amount of people that where in and out of it.

Customer was given my phone # from another one of my customers because of my solid reputation. This is what happens when people do not read guidelines / agreements that they sign off on.

In the future my friend, read the guidelines and agreements and before you say "Yes" there is a plug within 10ft of where we want to place the spa.. Make sure there actually is.