Our project was to finish a unfinished basement area. Our basement is quite small so the first challenge was to get a layout that would optimise the space. We wanted to get a rec room, storage space and a washroom/laundry room built in under 550sq ft. The process with Assured started with a first draft of the layout which gave us an actual estimate of what it was going to cost us to build and a layout down to the measurements to visualise the space. Step two was an engineering drawing of the layout which included every component of the build counted in to it, including lights, fans, switches etc. The project manager helped finalise all details before any work began so there were no surprises for anyone going forward. There on, the project was managed with zero intervention required from us. Everyday a new team would come in that specialised in the work that was required to be done. Every one who showed up knew exactly what they had to do, any questions were answered directly by the project manager. The materials were all delivered ahead of the work that was supposed to happen so no one was waiting for anything to do the job they had to do. Every single team member that walked in was extremely courteous and made us feel like they were working on their own home. Always happy to answer any questions you had and give you the peace of mind you need through your project. Schedule and progress is tracked through their online system which is updated with pictures and comments daily. You always know what is planned for when and the schedule is followed very closely. Our overall experience with the Assured team was fantastic, they are a group of very professional individuals who take pride in the quality of work and service they delivered. Our project was delayed a few days due to COVID related reasons but otherwise finished right on schedule. The team even went an extra mile in helping up refinish some dents and scuffs on walls that were not a part of their project at all. I would rate them 20 on 10 if I could, would not think twice in recommending them.

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Company Response

Thank you so much for this detailed review, Rahul! It was a pleasure to work with you, and we hope you and your family are enjoying newly finished basement :)