Tempasure for the win!
I can’t express my gratitude enough for the expertise, professionalism and customer service we received from Len and Adam!
With a 15 year old furnace (that was never the right size for our house), we knew we were on borrowed time...
We had received astronomical quotes from different suppliers 8 months prior. Most with steep rental or maintenance contract fees.
During the cold spell that broke a 57 year record in Toronto, our furnace started making noises we never heard before and I was frightened. Len is one of only 2 suppliers who returned my call! Within 24 hrs Adam came to give us an assessment and to our surprise, we had options! Options that were affordable - as affordable as HVAC options can be.
Before we were able to make a decision our furnace ceased on a Friday at 4 pm when the expected overnight low was -25.
I called Len. While on vacation (out of the country I might add) Len arranged for us to have a new Furnace the very next day, at no extra cost! Furthermore, Len arranged to have heaters delivered to us. We were comfortable despite no furnace on one of the coldest days on record!
We also bought a new water heater, to save on monthly rental fees and Len returns our old one to save us money!
We are warm, the furnace is quiet and efficient and while HVAC never a sexy household expense, we are so thankful to Len and Tempasure and would recommend them to anyone in a heartbeat.