Ordered 2 water inlets, 1 arrived clearly used and when I hooked the hose on I quickly realized it was the wrong inlets so I returned them. I was charged $13 to return them and then get an email saying they wouldn't accept my return because the item was used (by attaching a hose) and installed (it was not installed). Would never use again or recommend to anyone. Very poor customer service as they jumped to conclusions without calling or asking questions. Customer Service turned Keyboard Warrior.
- Company Response
Hi Danny, We're sorry again to hear about your negative experience. Our Ontario District Manager has reached out to you to see how we can rectify the issue. We look forward to hearing back from you and hope that we can help.