I went to the Sheppard Ave. E store to replace either a leaky faucet cartridge (if they could help me get it out) or the entire valve assembly. There was no manufacturer identification on anything. Happily, I got Sidney in the plumbing department and he was very helpful. After trying his best to remove the cartridge, he said any more force would probably destroy the whole assembly. Since we would need to know who made it to get a new assembly, the only thing he could suggest was to soak it in CLR or vinegar for a couple of hours. Good advice - worked like a charm - thanks Sidney! Sorry you missed a sale, but I'll be back soon.
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