Reviews

10/10

Nazar showed up on time after he replied to my request on Home Stars. He was very honest and told us we only needed a new remote, not a new garage door opener. He did not try to up-sell us on something we didn't need. Appreciated the honesty . Thank You!! Herb and Bette from North York

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Company Response

thank you for the great review

10/10

Alex and his team were very professional and prompt. They went above and beyond my expectations. Alex noticed my dryer vent was not properly attached and made the necessary repairs without a second thought, with no additional charge. The price was extremely competitive and I would certainly recommend this company. Thanks Howard from Thornhill

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10/10

Great customer service from start to finish. We saw other reviews and decided to call. Paul was very professional and made suggestions to help with the project and to fit our budget . He provided a very competitive quote and was right on time for the project. All the crews members were very professional and explained the process from start to finish. Would certainly recommend this company! Thanks Howard & Leslie

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Company Response

Your review is much appreciated Howard! I'll be back for pictures soon!

10/10

Great customer service from start to finish. We saw other reviews and decided to call. Ivan was very professional and made suggestions to help with the project. He provided a very competitive quote and was right on time for delivery and installation. We found out later that several friends had already used Expert Crown Moulding and were all very satisfied. Would certainly recommend this company! Thanks Howard & Leslie

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Company Response

Thank you Howard, we appreciate kind words and it was a pleasure working with you.

10/10

Great customer service from start to finish. We saw other reviews and decided to call. Michael was very professional and made suggestions to help with the project. He provided a very competitive quote and was right on time for delivery and installation. We found out later that several friends had already used Windows Blind Direct and were all very satisfied. Would certainly recommend this company! Thanks Howard & Leslie

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Company Response

Hi Howard, thank you very much for writing us a review. We appreciate the kind words and value your business. Enjoy your new shutters!

2/10

We returned home on Friday to find our air conditioner not working. Our house was extremely hot. I called reliance ( I have a protection plan) and when I finally got through they advised they could attend on Monday? I asked for q sooner appointment but was told Monday was the best they could do. I was forced to called another company who came to my house within 2 hours and fixed the problem in a jiffy. For such a big company Reliance should have more staff working both in the office and on the road, especially during a heat wave. When I tried to cancel the appointment I had to wait 1/2 hour on the phone to get through. Very poor customer service.

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Company Response

We are very sorry to hear about the experience and would like to investigate. Please contact me with more info at rmassingham@reliancecomfort.com. Thank you. ~ RM

10/10

We came home Friday night and found our air conditioner not working. It was very hot out and needed someone quickly. We called Max and he advised he would arrive in 2 hours on a Friday night during a heat wave!!! He arrived right on time, diagnosed the problem and fixed it promptly. It was a pleasure to deal with him!!

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Company Response

Thank you for taking your time to write a review, hope in future we serve you again.

10/10

I called Dr. Screen and was given a very quick appointment. John showed up on time and the work was done professionally and quickly. It was a small job but I was treated to excellent customer service from the start to finish.

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10/10

My air conditioner malfunctioned and I called Reliance who set up an appointment the next day. Joe (6158) arrived on time and completed the repair in a timely manner. He was courteous, professional and explained exactly what he was doing. The repair went smooth and I was very satisfied!

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Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business- Cait

10/10

Very professional service. On time, completed the job and explained all the details. Follow up questions were answered right away. Would recommend to anybody needing home security products or services. Thanks!!!

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Company Response

Nice to hear that all went well with our work we recently did for you. Thanks for taking the time to give us the thumbs up.