The crew from Ideal Stairs were great to work with! Right from the first contact through a response email to completion of the job we were impressed and completely satisfied with their approach and quality of work. The onsite guys worked hard everyday they were here? We also had good communication with Mesh and the gang at the office and were responsive to all our questions and any issues that arose(which were very few and always minor). We can highly recommend Ideal without reservation!

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Company Response

Hi John S., thank you for your review and recommendation! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very happy to hear your overall experience since the initial contact to the final results of the project was satisfactory. We understand the importance of providing excellent customer service so the process can be seamless and stress free. On behalf of our team, we would like to thank you for choosing us to be a part of your stair refinishing project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.