Reviews

0/10

I had the most harrowing experience, dealing with the HVAC service people. It was a nightmare to get the job done from them. I got some rads installed from them recently and the job is not complete yet. One of the rads does not even kick in. When I called up, their front office lady would promptly say that she will inform the manager and he will call you. Nobody ever calls you back. The same lady called me up 50 times to get the full payment from us before the job was complete. And now they had the audacity to ask me for visit charges to make the new rads run, installed by them. Now I am stuck. Every time they will send a new technician who will usually complain about their own person who came in earlier, because of the bad work done. They also have a huge attrition rate with their technicians. They will arrive unannounced or at a time not assigned so that they can simply go back and say that they came but no one was there. Their technicians are usually not skilled and are shabby in their work style. Please note that I am a professional who is getting a job done for a client. If these people can do this to me they would definitely take others for a ride. Please stay away from these fly-by-night operators.

Approximate cost of services:
$4,000.00
2 of 2 people found this review helpful.
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Company Response

Hello! I am sorry to hear your experience. Please email us directly at info@thehvacservice.ca with your account details and I would be happy to review your concerns.

The HVAC Service
https://thehvacservice.ca/
888-675-3845