Reviews

8/10

We called Arby Cartage for a move from Ajax to Toronto last year after finding their reviews on Homestars. Their customer service and communication was great, we received a written quote and their follow up to questions was quick and helpful. The movers showed up on time and the move was smooth and they got us from A to B in their minimum hour limit. About 4 hours. Upon moving again recently and Arby not being free on our move date, we used another company. I realized after this move that Arby had not offered to shrink wrap or blanket any of our furniture for the move. This wasn't a big deal as nothing was damaged in the move but it might be a helpful suggestion for the company to offer to do that when they arrive.

Approximate cost of services:
$415.00
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5/10

I purchased a drapery rod, curtain clips and some other drapery odds and ends here. The evening I was there, the cashiers were quite busy ringing up orders but other staff members were nowhere to be found to ask questions. I was frustrated to find out after my purchase that I could've gotten some money off my order if I had signed up for a card with them. They have a good selection of drapery, and fabric as well, but I don't know that I would return to a store that didn't have enough staff around to answer my questions or help me out.

Approximate cost of services:
$70.00
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8/10

I called Around Town Movers 2 weeks prior to our moving day and they were able to provide us with a quote and a confirmation right away they were available to help us move on short notice on the 1st of December. When I called back 2 days before our move to see if they could accommodate an earlier time slot, they were more than happy to help out and showed up bright and early with smiles on their faces to help us. Devonte and his team were very careful with our belongings, worked hard and worked fast to get us out of our Toronto loft apartment and into our Oshawa apartment seamlessly and in record time :) They made the move stress free and took the time to carefully wrap items to prevent any damage to them during the move. Other moving companies we have used never offered this service. It was very thoughtful and appreciated. I would certainly recommend Around Town to anyone who asks - and WILL call them again next time I move.

Approximate cost of services:
$550.00
Any advice to offer fellow homeowners facing a similar project?
Don't bother with other companies, call Around Town first - I was so surprised they were able to help us out on short notice when other moving companies had turned me down for that day
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Company Response

Thank you Janna & Justin so very much for your very warm comments. It is highly appreciated when our customers take the time to share the personal experience they had with our company. Please do call on us anytime! Thanks again