I contacted SafeTech regarding taking over monitoring for my home alarm system. As the alarm system was about fours years old, I did not want to incur any costs by installing a new system. I spoke to Sharon at SafeTech. Sharon was polite, friendly and knowledgeable about home alarm systems. She provided the necessary information and followed up with a prompt email the same day. I had contacted two other companies, but they were not as responsive and wanted to install a new system. I decided to go with SafeTech and set up an appointment for the technician to make the change. The technician arrived within the time-window given. He changed the system board and a keypad at no additional cost and tested the system. So far, I'm very satisfied with the service and would recommend SafeTech to anyone looking to change their home alarm monitoring provider.
- Company Response
Thank you for your positive feedback, Lambros. SafeTech always tries to utilize existing alarm equipment instead of replacing the system in its entirety. We believe in hard-wired alarm systems as it is more reliable than installing a wireless system that will potentially fault due to RF interference. Wireless systems also cost more money over time since many of the sensors will have batteries that need to be replaced. Lambros, it was a pleasure working with you and we are confident that you will be a long time customer!