KIDAMBI RAJ

This was a replacement of a cracked window under warranty. Called Service Dept. of Magic Windows in July and reported. They sent their service man Emmanuel on Jul. 20th and he was not only very pleasant and respectful explained exactly what he was going to do and did a very professional job. Was very meticulous in removing the old section and made a note of the number on the inside frame of the removed glass and told me that gives his plant the exact measurement and told me the replacement one would be in in a week's time. To-day, Jul. 28th, Emmanuel came with the replacement window and as before did a very professional job of replacing the old one with the new one. No hassle, no fuss did everything quietly and nicely. Did waste even a minute. I am extremely pleased with his work. He is true professional. I will also very strongly recommend MAGIC WINDOWS for any one who is looking for anyone looking for an energy efficient easy handling of opening and closing windows. It is also makes cleaning the windows very easy. I am very pleased with their product, installation and follow-up service.