The workers dug a very long ditch from the electrical pole to our house. It was the hottest days of summer, but they got the job done quickly. We had more trouble getting the electric company out afterward to actually snake the lines through. Workers were very careful near a gas line that was in their digging path.
The plumber arrived quickly and charged a competitive price to snake our basement floor drain. Didn't make any mess. He also provided some helpful advice on how we could fix some other plumbing problems that we were having - free of charge. Also, he helped us with a problem over the phone. Very friendly and honest!