Ashley MacDonald from Saint Catharines

I hired Balas to do a small renovation, the experience I had with Balas was that the project started soon enrough and the quality of the work was good, however it was as if they always had more pressing jobs. Therefore it was drawn out longer than quoted. It was paid by the job so there was no additional cost to me just, a time issue i will consider next time.

When the basement flooded which caused the hot water tank to go out, they showed up, fairly quickly and they appeared to be fixing the issue. The end of the day came and they simply left without the problem being fixed. I was not impressed, and nor will I call again.