I was referred to this company by a friend who had received excellent service. I needed a Home Inspection for a potential townhouse I was considering buying.
When I called to inquire about pricing, I was given the option of having either a trained inspector, or upgrading to an engineer with his home inspector certification. For the small additional fee, I opted for the engineer, after all it's the single most expensive investment I would be making.
The company worked with my schedule, and the inspector was already waiting at the home when I arrived - so nice to have them be their early!
He conducted a thorough exterior inspection, pointing out various elements to me as we went. He went up on the roof, and fully inspected it. During the inspection, various problems were noted. One in particular was that the roof, which the MLS listing had advertised as "New in 2010" (only 1 year old) was not in good shape. He informed me that in actual fact, the owners had only re-shingled the roof above the garage, while the rest of the roof's shingles were curling up and in some places leaving exposed plywood underneath. He told me that the roof in it's current condition would not be fit to last another winter. This one issue alone, saved me approximately $2000 for a new roof, and who knows how much in potential water damage. My realtor was able to discuss this discrepancy with the owner's realtor and they ended up having the entire roof re-shingled.
At the end of the inspection, we sat down and went over his results. Other than the roof, there were a few other issues that the owners would need to deal with, and this put me in a very good bargaining position.
Within a couple of days of the inspection, I received an emailed PDF copy of the full report, containing pictures of the areas in concern and explanations of what the problem was. The report was broken down into an easy to understand format, and highlighted the issues on a priority basis.
I registered to have my email address added to their mailing list, and continue to receive helpful hints and tips on home maintenance (great for a first time home owner!)
Over all I am so thankful I had the inspection done. It saved me money and allowed me to negotiate a better price for my home