Impressed with Owner
My experience has been a bit tedious with this company. Unfortunately, I wasn't satisfied with the cleanings. With Covid, online learning, a baby and working from home I was hoping for a reset in household cleaning but it was more hassle then help. Upon an unsuccessful conversation with customer service I wrote a negative review. Since I have posted my review the owner has been in touch with me and was very apologetic. In the end, we reached an agreement and I am impressed with the owners follow through.
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- Company Response
Thank you for your feedback. I appreciate that you took the time to share your experience with us and am sorry to hear that it didn't work out as well as we would have hoped. I'm glad you had a chance to chat with the owner about this so we could understand where things went wrong from our side of things and will make sure those areas are addressed internally going forward. We apologize once again for the difficulties you've had with our company and am grateful that we have been able to come to a mutually beneficial agreement. I hope this experience has not left any lasting impression on how you feel about No More Chores as a whole. We are committed to providing excellent customer service and will always do everything possible to make sure customers are happy with their service.
I want you to know that your feedback is very valuable and I'll be passing it on directly to my team here at No More Chores for future reference, as well as making changes where necessary in order for our business model moving forward.