Reviews

10/10

After meeting with different roofing companies we decided to hire The Roof Hospital. Since the very first meeting till the last day when Eric came to do the final inspection, The Roof Hospital showed great professionalism, dedication, commitment and best of all, the best customer service in Canada. We were pleasantly surprised by how well organized Eric is, in presenting all the options, explaining all the work, and answering each and every one of our questions. In a timely manner, he provided us with copies of all documents we asked for (i.e. business license, proof of insurance, WCB clearance letter, warranty, references). Every day after finishing the work day, the crew left the surroundings clean and organized. Eric came daily to inspect the work performed and to make sure it was done properly. His crew did an excellent job and the roof looks awesome. We recommend The Roof Hospital to anyone expecting an excellent quality job from a serious company. Thanks Eric!

Approximate cost of services:
$10,564.00
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Company Response

This is a great review , thank you for the kind words and for your business,
Every client is different so we always do our best to accommodate specific requests, and push very hard to ensure a good experience accompanied by a quality product. Great job Eric.

8/10

-punctual -job was done according to agreement -good instructions -did not like the fact that I was asked the pay for the job in advance in spite of having been their customer for a few years and having an impeccable credit history.

Approximate cost of services:
$65.00
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Company Response

I wouldlike to apologize in behalf of Naiad for the change in our billing policies.
By implementing the pre-book and pay system we were able to streamline the booking process leading to a decrease in our base price for a fall blowout due to efficiency.
We appreciate your continued support and the time you have taken to write this review, we will take the issues you have presented into consideration in the hopes of improving our communication with these changes.