Reviews

1/10

It is unfortunate that I have to be seemingly the only person with very poor experience dealing withe LawnSavers. The Customer Service people are very well trained, and did respond to my questions. However, the information on the scope of the services included in the package I paid for was so general and vague, I soon found myself about to spend close to $2000 in extra "recommended" services just to revitalize our little patch of grass!!! This was disappointing as I sent them pictures and descriptions of the state of the lawn before signing up, and was assured that the package was going to take care of the problems. After a few lawn treatments, absolutely no results were seen and I had to place frequent calls to LawnSavers, asking for clarification and soon the repetitive "it's a process and it will require several seasons to see results" became their answer of choice. After they missed one of the treatments but still charged us for it, I decided to call it quits. I since hired another company and I can see excellent results after only one visit. Very disappointing experience.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Peter, Like you wrote, we work hard to make sure our customers are happy, and it seems that for some reason we failed you. I apologize and would still like to make it up to you.
We've developed our excellent reputation over 24 years of successful lawn-saving, so I am very sorry to hear you had a bad experience, and would like to learn the details of this situation. Please call me so i can look into your concerns right away.
905-707-9994
Kyle! (feedback@lawnsavers.com)

10/10

Since our new house had no prior central air conditioning installed, we wanted to make sure that the company we hire would not only do a proper, clean job, but also install the right type of hardware for our needs. Air Solutions came highly recommended to us by a friend, and after our initial telephone consultation with Farid (the owner), we hired them for this project without hesitation. We discussed a number of options, and Farid explained the pros and cons of each one. This allowed us to make an educated decision, with no pressure or some other sales tactics. The final installation was prompt and professional, and the new central AC works beautifully. We highly recommend Air Solutions and will be using their services in the future.

Approximate cost of services:
$2,000.00
Was this review helpful?
10/10

Nothing but positive experience from the moment I spoke with Kay to the moment Ross left our house! Kay, a true pleasure to deal with, explained all available options to us over the phone and booked an appointment for the following day. Ross arrived on time and I very much appreciated his politeness and professionalism. He was extremely thorough, explained his methodology and did not protest at my request to smell the wall (which I thought perhaps smelled like mold :) I also very much appreciated when Ross went out of his way to inspect our basement and the attic, sharing his tips and observations throughout the way. I highly recommend MoldServices to all. Thank you Kay and Ross for such a positive experience.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thanks Peter, I could have stayed all day and talked mold with you, good luck hanging all those pictures....Cheers...Ross

10/10

It's very rare these days that a company would go the extra mile to make their customer happy. Dave's Duct Cleaning impressed me with their professionalism from day 1. They arrived on time and got started without delay, no pressure sales tactics, just a clean, professional job with a follow up call a few days later to make sure I was satisfied. I highly recommend Dave's Duct Cleaning.

Approximate cost of services:
$129.00
Was this review helpful?
Company Response

Hi Peter - Thank you for the positive feedback! We're glad we were able to impress. We look forward to serving you and your home again in the future. Thanks! Dave's Duct Cleaning (www.davesducts.com)