An update to my earlier review (see below) - after several weeks, the owner responded with an apology for the poor communication and offered to redo the work. This time they did an excellent job and to my complete satisfaction. Original Review: A small blacktop pathway job (8'x12'). Owner said that they have a minimum $1300 call-out fee but accepted $800 which was the same as two other quotes that I received. A tricky job that was handled well (I thought) - it required blending into an existing driveway and included working around a couple of utility covers. That job was done reasonably well. One of the workers convinced me to seal the driveway and new blacktop for a discounted price of $300. It was about $100 more than it would have cost me so I agreed. Unfortunately there were a couple of scabs that lifted off the next day and they had sealed the City water shut-off cap. I contacted the owner the next day and he said he would send somebody to fix it. I reminded him a week later and he said he would send somebody to fix it. That was one month ago and nobody has contacted me yet. I've since cleaned up the water shut-off cap so it can be removed and it looks like I'll need to fix the job myself. Poor work and poor follow-up.
- Company Response
Thank you for taking the time to provide an updated review Roy. We appreciate your effort. It is great to know that you are happy with the completed work.