We used Highland for our move last summer. We found the movers to be disrespectful of our property: not wrapping furniture which caused dents and scratches, stacking and therefore scratching property and putting furniture items back together incorrectly! We had to repair several wall dents and scratches caused by them. We were charged 50 minutes for a 20 minute journey because they had to fuel up before setting out to us!. We also paid for the time taken for their many breaks and boxes we never used! Very dissatisfied to say the least and compensation coverage not worth the time and effort to bother with!! I know we are in the minority but I would NEVER recommend or use Highland again!!!
As suggested below, Highland have NOT made attempts to contact me!!